An SRE agent monitors service health, responds to on-call signals, and works to reduce toil through automation. In a fleet, it receives incident signals from your alerting system, investigates the likely cause, and either applies the appropriate runbook steps or escalates with a clear summary.
SRE work requires deep familiarity with your specific service topology, SLO definitions, and runbooks. A role-specific prompt encodes these so the agent can navigate your observability tooling and apply the correct runbook rather than starting from scratch on each incident.